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How it works

From first questions to a working setup, and the monthly care that keeps it working.

STEP 1

Tell us how you work

Fill out a short questionnaire: how calls come in today, who answers, what software you use, and where the time goes. About ten minutes.

STEP 2

We take a look

We review your answers, check what your current software allows, and call or stop by with any questions.

STEP 3

Get a written proposal

What we'll build, what it will do, when it goes live, and a flat price: a one-time setup fee plus a monthly fee. No surprises.

STEP 4

We build and test

We set it up with your hours, prices, service area and rules, then test it with realistic calls, including the tricky ones, before any customer hears it.

STEP 5

Go live

We switch it on, usually by forwarding your missed or after-hours calls. You keep your number. Most phone setups are live in about two weeks.

STEP 6

Every month after

We read the calls, fix what needs fixing, keep the information current, and send you a plain report of what it handled.

What you get each month

Run, watched, improved.

  • A working system, hosted and maintained by us.
  • Monthly tuning based on real calls and messages.
  • Updates when your prices, hours or services change. Just tell us.
  • A plain monthly report: what came in, what got booked, what needs your attention.
  • A local person to call when you want something changed.

Tell us how your business runs.

Ten minutes of questions. We come back with a plan and a flat price built for your business.